# imado

> imado gives a domain you already own a working email address. Create hello@example.com, then send and receive from a web inbox. You add a few DNS records imado gives you; there is no mail server to run.

imado is for people who own domains and want a real address on each one: side projects, a small company, a personal domain. One account holds every domain. It is a mailbox for mail a person writes and mail people send them, not a service for sending newsletters, campaigns, or automated mail from software.

## Who imado is for

imado is a good fit when a person owns a domain and wants a real address on it that they will read and reply from themselves: hello@ or contact@ for a landing page, support@ for a small product, a personal address on a personal domain, or one address on each of several side-project domains from one account. It suits someone who can add a DNS record when shown what to add and does not want to run or configure a mail server.

imado is not a fit for sending newsletters, campaigns, cold outreach, or automated mail from software such as sign-up confirmations or alerts: the fair use page prohibits sending them and the sending limits are set for mail between people. Receiving is never limited by who sent it; newsletters, receipts and notifications arriving at an imado address are fine. There is no IMAP (reading in a mail app); the inbox is the browser, on a phone or a computer. imado installs from the browser on a phone's Home Screen (or from Chrome on a computer) as a web app (a PWA; there is no App Store or Google Play app) that opens the inbox full screen, and it can send new-mail notifications to each phone or computer a person turns them on for, including an iPhone or iPad once imado is on the Home Screen. Everything that has changed, week by week, is at https://www.imado.cloud/docs/changelog. A person signs up at https://www.imado.cloud/sign-up; creating an account and sending mail are done by the person, in the browser. A person can connect Claude, ChatGPT, Gemini or most other MCP clients to imado: to read the mailboxes they choose, write drafts for the person to send, or add a domain and create mailboxes, but never to send; how is at https://www.imado.cloud/docs/agents.

Every public page and post is also available as markdown: add `.md` to its path (https://www.imado.cloud/pricing.md, and https://www.imado.cloud/index.md for the home page), or request the same URL with `Accept: text/markdown`.

## How it works

1. Add a domain you already own. imado shows the DNS records to add where the domain's DNS is managed (prove ownership, sign outgoing mail, receive mail, optional DMARC), and checks them on request, and once a day, until every one is in place.
2. Create an address: hello@, hi@, or your own name. It receives mail as soon as the domain's records are in place.
3. Read, reply, and start new messages from the web inbox. Mail goes out from your address, DKIM-signed, and appears in the same conversation on the other person's side.

## Pricing

- Free: $0. 3 domains, 1 GB of stored mail.
- More domains: $10 a year for 5 more.
- More storage: $10 a year for 5 GB more.
- Everything renews together once a year. Anything added mid-year under $10 before tax usually waits for the renewal and is charged with what is waiting once they reach $10; the exact charge is shown before confirming. Adding any pack raises the sending limits.
- No charge per address or per person. When storage is full nothing bounces and nothing is deleted. Every other limit is published as a number on the fair use page; on Free one address can send 25 messages a day.
- Nothing can be charged before a payment method is entered.
- Packs are sold through Link (Stripe's service for selling on a business's behalf), which takes the payment and the tax and sends the receipt. Any charge is refunded in full on request within 14 days.

## Status

Receiving and sending both work and carry real mail today. Live status and observed uptime are at https://is-imado.online (JSON at https://is-imado.online/api/status). There is no uptime commitment yet; keep another copy of mail you cannot afford to lose. Connections are over TLS, stored mail is encrypted at rest, and passwords are stored hashed. Reading in a mail app (IMAP) is on the roadmap; today the inbox is the browser.

## Pages

- [Home](https://www.imado.cloud/): what imado is, how it works, what it costs.
- [The inbox](https://www.imado.cloud/inbox): what reading, finding and answering mail on imado is like, on a computer and on a phone.
- [Teams](https://www.imado.cloud/teams): shared mailboxes like support@, how a person is brought in, who reads what, and how two people answer one mailbox.
- [About](https://www.imado.cloud/about): why imado exists — built for day 0, the first day of a project, starting with email — who it is for, how it means to build, and the company that builds it.
- [Pricing](https://www.imado.cloud/pricing): the free allowance, the two packs, an estimate, and the questions asked before paying.
- [Fair use](https://www.imado.cloud/fair-use): what imado is for and every operational limit, as numbers.
- [Security](https://www.imado.cloud/security): what protects your mail, what is on the roadmap, and how to report a vulnerability.
- [Privacy](https://www.imado.cloud/privacy): what is stored, where, who can read it, and how to remove it.
- [Terms](https://www.imado.cloud/terms): the agreement for using imado.
- [Contact](https://www.imado.cloud/contact): who operates imado, where to write, and how soon to expect a reply.
- [Report abuse](https://www.imado.cloud/abuse): how to report spam, phishing, or a compromised account.
- [Blog](https://www.imado.cloud/blog): what imado is building, why, and what changed; an Atom feed is at /blog/feed.xml.
- [Docs](https://www.imado.cloud/docs): the whole setup for a person, step by step, and how to connect Claude, ChatGPT or Gemini to read their mail, write drafts or set up a domain.
- [Set up email on a domain you just bought](https://www.imado.cloud/docs/get-started): From a domain with nothing on it to hello@example.com that sends and receives. Six steps: two of them at the place that manages your domain's DNS, the rest on imado. Usually under an hour; a DNS change can take up to a day to be seen.
- [Connect Claude, ChatGPT or another assistant](https://www.imado.cloud/docs/agents): Ask an assistant to read the mailboxes you choose, write drafts for you to send, or set up your domain: how to connect it, what to allow, what to ask, what stays with you, and how to disconnect it.
- [Forward an address's mail to another inbox](https://www.imado.cloud/docs/forwarding): Send new mail for one of your addresses on to another inbox: who can set it up, how the other side agrees, what is and isn't forwarded, and how either side stops it.
- [Use imado from the keyboard](https://www.imado.cloud/docs/keyboard-shortcuts): Every key in your inbox and in Setup, how they are put together, and where they work.
- [What's new in imado](https://www.imado.cloud/docs/changelog): What you can do in imado now that you could not before, newest first, week by week.
- [Guides](https://www.imado.cloud/guides): one page per registrar and DNS host — where its DNS records go, what its form calls each field, and what it does on a new domain that gets in the way. Every host with a guide is linked there — Porkbun, Cloudflare, Namecheap and GoDaddy among them — and each guide is also available as markdown.

## Blog

- [Gmail is ending “Send as” in January 2027: what stops working, and how to keep replying from your own domain](https://www.imado.cloud/blog/gmail-send-as-ends) (17 October 2026): Google is removing Send as, POP fetching and Gmailify for addresses Google does not host. What that means if you read hello@yourdomain.com in Gmail, how to tell whether your setup is affected, and the four ways to keep replying from your own address.
- [Every email to your domain is saved before we touch it](https://www.imado.cloud/blog/how-imado-receives-your-email) (12 October 2026): How imado receives mail: SES, S3 and SNS on AWS, a receipt before any delivery, idempotent retries, an hourly reconciliation, and storage our own code cannot delete from.
- [imado on your phone: install the web app, and know when mail arrives](https://www.imado.cloud/blog/imado-on-your-phone) (4 October 2026): imado now installs on your phone's Home Screen as a web app, has buttons and gestures made for a phone, and tells you when new mail arrives. How to use each, and how the notifications protect your mail and your privacy.
- [Introducing imado](https://www.imado.cloud/blog/introducing-imado) (12 September 2026): A working email address for a domain you already own, without a mail server to run or a subscription per side project. What it is, why it exists, what it costs, and how reliable it is.

## Company

Zivaro Software Inc. operates imado. Write to ashish.so@zivaro.ai; a person replies within two working days.