Who operates imado, and where to write

ashish.so@zivaro.ai reaches the people building imado. Every message is read by a person, and you will get a reply within two working days. Email is the one channel.

Include the domain or address involved, when it happened, and what you expected instead. Screenshots help; the full message with its headers helps most when the question is about a piece of mail.

• Unwanted mail from an address on imado, phishing, or an account you think has been taken over — reporting abuse.
• A vulnerability, or a question about how the product is protected — security.
• A copy of your data, a correction, or deleting your account — privacy.
• A limit you have reached and need raised — fair use. The answer is usually yes.
• Whether you should trust a system this new with your mail — what alpha means.

Mail from imado customers is sent through Amazon Simple Email Service from domains they own and have proved they own. postmaster@ and abuse@ on every connected domain that has an address reach a person at that domain, its oldest address. For the platform itself, write to the address above: a report about a customer's sending is acted on the same day it is read.

Zivaro Software Inc. is a Delaware C corporation. imado is a product it operates; the same company holds the accounts at Amazon Web Services, PlanetScale and Vercel that the privacy page names. The terms are governed by the law of the State of Delaware, United States.